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Healthcare IT Consulting
Clinical application support, workflow optimization, EHR implementation, upgrades, testing, and go-live stabilization.
PRACTICAL TECHNOLOGY. MEASURABLE RESULTS.
IT consulting that turns complex systems into reliable business solutions.
We help organizations modernize infrastructure, improve healthcare applications, strengthen interoperability, migrate systems, automate workflows, and make better use of data.
17+ Years Experience
Healthcare IT Expertise
Remote & On-Site Support
17+Years in IT
4Core Service Areas
RemoteNationwide Delivery
End-to-EndStrategy Through Support
SERVICES
Technology services built around your operations.
From planning and implementation to support and optimization.
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Interoperability & Interfaces
Support for HL7 v2, FHIR, REST APIs, interface engines, message mapping, interface monitoring, troubleshooting, validation, and secure data exchange between EHRs, clinical systems, vendors, and external partners.
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Cloud & Infrastructure
Azure planning, Windows Server modernization, SQL environments, Citrix, IIS, identity, patching, and performance support.
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Analytics & Reporting
Power BI dashboards, Tableau, SSRS, Crystal Reports, SQL reporting, Excel and Power Query, healthcare analytics, data quality validation, KPI development, interface performance reporting, and recurring reporting automation.
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Security & Reliability
Access reviews, system hardening, backup planning, incident response support, HIPAA-aware workflows, and risk reduction.
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Technology Strategy
Roadmaps, vendor assessments, migration planning, requirements gathering, process mapping, and project leadership.
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End User Support
Remote and on-site support for Windows PCs, laptops, Microsoft 365, email, printers, browsers, VPN access, Wi-Fi, software installation, user accounts, and day-to-day technical issues.
ANALYTICS & REPORTING
Turn healthcare and operational data into clear, actionable insights.
Analytics and reporting services using Power BI, Tableau, SSRS, Crystal Reports, SQL, Excel, Power Query, and Python-based automation to support executive reporting, healthcare analytics, KPI development, data validation, interface performance, trend analysis, and recurring reporting workflows.
Dashboards & Business Intelligence
Visual reporting for leadership, operations, and performance management.
- Power BI dashboards
- KPI and executive reporting
- Operational and productivity trends
- Management scorecards
Healthcare Reporting & Quality Analytics
Healthcare-focused reporting built around clinical and operational data.
- Patient encounters and utilization
- Length of stay and readmissions
- Provider and department performance
- Quality and regulatory reporting support
SQL, Data Validation & Automation
Reliable data extraction, validation, and repeatable reporting workflows.
- Custom SQL queries and database extracts
- Stored procedures and recurring reports
- Data quality and reconciliation
- Excel and Power Query automation
Interface & IT Support Reporting
Operational visibility into integrations, service delivery, and technical performance.
- HL7 / FHIR message volume and errors
- Failed transactions and acknowledgements
- Ticket volume and SLA performance
- Resolution time and recurring issue trends
Reporting Tools & Platforms
Power BI, Tableau, SSRS, Crystal Reports, Excel, Power Query, SQL, and Python-based reporting automation for dashboards, scheduled reports, data analysis, validation, and repeatable reporting workflows.
Ongoing Reporting Support
Monthly KPI reporting, dashboard maintenance, report updates, trend analysis, data checks, and management reporting.
EHR & CLINICAL APPLICATION SUPPORT
Support for EHR and clinical application environments.
Practical support for healthcare applications across hospital, ambulatory, and specialty-care settings, with a focus on reliable workflows, integrations, reporting, upgrades, and end-user experience.
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Clinical Application Support
Troubleshooting, issue resolution, configuration support, user access, workflow analysis, and application optimization.
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Implementation & Upgrades
Testing, upgrade support, migration validation, go-live preparation, cutover assistance, and post-go-live stabilization.
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Integration & Data Exchange
HL7 v2 and FHIR integration support, REST API testing, interface troubleshooting, message mapping, validation, monitoring, and coordination of data exchange between EHRs, clinical applications, vendors, and external partners.
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Reporting & Data Support
Operational reporting, SQL-based analysis, dashboard support, data validation, quality reporting, and troubleshooting.
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Workflow & End-User Support
Clinical workflow review, user support, documentation, training, issue triage, and process improvement.
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Representative Platforms
Experience includes Epic, Oracle Health / Cerner, NextGen, Soarian, GE ViewPoint, MEDHOST, and other healthcare application environments.
Platform names reflect professional experience and do not imply vendor partnership or endorsement.
INDUSTRIES
Deep experience where technology and operations meet.
Specialized support for healthcare organizations, small businesses, professional services firms, and growing teams that need dependable IT expertise.
HealthcareClinics, hospitals, labs, specialty practices
Professional ServicesConsulting, operations
Small BusinessIT support, cloud setup, cybersecurity, automation
Technology VendorsImplementation, integration, customer support
POPULAR SOLUTIONS
Focused engagements with clear outcomes.
IT Assessment
Review systems, risks, workflows, and priorities, then deliver an actionable improvement plan.
Migration Support
Plan and execute server, application, cloud, or database migrations with validation and rollback planning.
Application Optimization
Improve configuration, workflows, support processes, usability, reporting, and system performance.
Fractional IT Leadership
Ongoing strategic guidance for organizations that need senior technology leadership without a full-time hire.
ABOUT
Experienced, hands-on, and business-focused.
Craft Technology Consulting combines enterprise healthcare IT experience with practical systems, cloud, data, and support expertise. Every engagement is focused on reducing complexity, improving reliability, and helping teams work more effectively.
- Senior-level healthcare IT and systems experience
- Strong technical and operational communication
- Vendor-neutral recommendations
- Structured documentation and knowledge transfer
- Flexible project, hourly, and advisory engagement models
ENGAGEMENT OPTIONS
Flexible support for different needs.
Focused 60–90 minute consultation for planning, troubleshooting, or decision support.
Hands-on implementation, support, documentation, analysis, and technical problem-solving.
Defined deliverables, timeline, milestones, and outcomes for migrations, assessments, or implementations.
START A CONVERSATION
Tell us about your technology challenge.
Share your goals, systems, timeline, and current pain points. We’ll identify the best next step.